Imagine a customer in Tokyo just bought your product. They visit your warranty registration page, ready to protect their purchase, but the entire form is in English. They hesitate. They fill in the wrong fields. They give up.
That’s a lost registration, a lost contact, and a lost opportunity to build a relationship.
Now imagine the same form in Japanese. They complete every field confidently and walk away feeling your brand truly cares.
Which experience do you want for your customers?
Your Customers, Their Language
If you’re selling across borders, your customers come from all over the world. Meeting them in their own language isn’t just thoughtful—it’s good business. Customers are far more likely to complete a form when it speaks their language, and they remember brands that make the effort.
That’s why My Product Cares now supports 8 languages, and we’re just getting started.
Languages We Support Today
- English
- Spanish
- French
- German
- Chinese (Simplified / 简体中文)
- Chinese (Traditional / 繁體中文)
- Japanese (日本語)
- Thai (ไทย)
Every button, label, validation message, and status update your customers see will be in their language. Your form field titles stay as you designed them—this is about making the overall experience feel natural and welcoming.
How It Works, Simply Put
The language your customer sees is detected automatically from their browser settings. No extra steps, no configuration needed. If needed, you can also set the language manually by adding it to your form URL—handy for linking from language-specific emails or landing pages.
You can also review and customize translations anytime from Settings > Languages in your admin dashboard.
What This Means for Your Business
Adding multi-language support removes a hidden barrier in your customer journey. When customers can read and understand your form, they’re more likely to complete it—which means more registrations captured, more warranty claims processed smoothly, and more customer data building your database. Fewer mistakes also means fewer support tickets asking for help with basic form fields.
Beyond the practical benefits, it signals something important to your customers: that you see them, wherever they are in the world. A customer from Thailand seeing your form in Thai, or a customer from Japan seeing buttons and status updates in Japanese, knows you’re not just shipping products internationally—you’re building a global brand that respects local customers.
Growing With You
We built this feature because our merchants asked for it. Our international merchants were serving customers who didn’t speak English, and they needed their forms to reflect that.
As your business grows and reaches new markets, we want to grow with you. If there’s a language you need that isn’t on our list, let us know. We’re committed to adding new languages based on what our merchants actually need.
Ready to welcome international customers with forms in their language? Check out the Languages section in your My Product Cares settings and see how it works for your store.
The best customer experience speaks your customer’s language.
