12 Posts

Customer experience

How to Use Shopify Customer Account Extensions for Registration

How to Use Shopify Customer Account Extensions for Registration

Learn how Shopify Customer Account Extensions give your buyers a native, in-account portal for product registrations, warranty lookups, and claims — with zero setup and the same look and feel as their Shopify account.

Serving Global Customers: Multi-Language Support in My Product Cares

Serving Global Customers: Multi-Language Support in My Product Cares

Break language barriers and reach international customers. My Product Cares now supports 8 languages — and we're adding more as our merchants grow.

Native Store Integration: How Theme App Extensions Transform Product Registration & Warranty Management

Native Store Integration: How Theme App Extensions Transform Product Registration & Warranty Management

Learn how Shopify theme app extensions let merchants add product registration forms and warranty claims to any page without coding. Discover native integration benefits for better customer experience and store consistency.

Keep Everyone in the Loop: How Smart Status Management Transforms Customer Communication

Keep Everyone in the Loop: How Smart Status Management Transforms Customer Communication

Eliminate customer anxiety with smart status updates. Learn how automated status management reduces support tickets by 60% while building trust and transparency.

Say Goodbye to Generic Emails: How Custom SMTP Makes Your Communications Stand Out

Say Goodbye to Generic Emails: How Custom SMTP Makes Your Communications Stand Out

Boost email deliverability with custom SMTP setup. Learn how DKIM, DMARC, and branded emails improve customer trust and avoid spam filters in 2024.

Reduce Customer Support Tickets with Self-Service Warranty Lookup

Reduce Customer Support Tickets with Self-Service Warranty Lookup

Learn how self-service warranty lookup tools reduce support tickets, give customers instant answers about their coverage, and let your team focus on issues that actually need human attention.

Why We Changed Our Name: The Evolution from My Product Registration to My Product Cares

Why We Changed Our Name: The Evolution from My Product Registration to My Product Cares

Discover how merchant feedback transformed our app from simple product registration to comprehensive after-sales services including authenticity verification, warranty management, custom form building, and warranty care plans.

Serial Number Tracking: Why Every Product Brand Needs It

Serial Number Tracking: Why Every Product Brand Needs It

Learn how serial number tracking reduces warranty fraud, streamlines claims, and builds customer trust. Discover why product brands on Shopify are making serial numbers central to their post-purchase strategy.

What is after-sales service?

What is after-sales service?

Master after-sales service to boost customer loyalty by 82%. Learn product registration, warranties, training, and upgrade strategies that drive repeat business.

Why product registration matters - The inside scoop

Why product registration matters - The inside scoop

Discover why 78% of consumers prefer product registration and how it builds customer loyalty, streamlines warranties, and drives repeat business for retailers.

GDPR-Compliant Product Registration: What You Need to Know

GDPR-Compliant Product Registration: What You Need to Know

Learn how to run GDPR-compliant product registration on your Shopify store. Understand your obligations as a data controller, how to collect proper consent, handle data requests, and choose tools that make compliance easier.

What is a serial number? A beginner's guide

What is a serial number? A beginner's guide

Learn what a serial number is, why it matters for product registration and warranties, and how to generate and manage serial numbers effectively for your Shopify store.