Blog

Discover a wealth of knowledge with our blog, featuring general tips, how-tos, and insights into after-sales product care, including product registration, claims, and warranty plans.

Reduce Customer Support Tickets with Self-Service Warranty Lookup

Reduce Customer Support Tickets with Self-Service Warranty Lookup

Learn how self-service warranty lookup tools reduce support tickets, give customers instant answers about their coverage, and let your team focus on issues that actually need human attention.

Make It Yours: How to Style My Product Cares to Match Your Store Perfectly

Make It Yours: How to Style My Product Cares to Match Your Store Perfectly

Customize app styling to match your Shopify theme perfectly. Step-by-step CSS guide for colors, fonts, and layouts that blend seamlessly with your brand.

Why We Changed Our Name: The Evolution from My Product Registration to My Product Cares

Why We Changed Our Name: The Evolution from My Product Registration to My Product Cares

Discover how merchant feedback transformed our app from simple product registration to comprehensive after-sales services including authenticity verification, warranty management, custom form building, and warranty care plans.

Serial Number Tracking: Why Every Product Brand Needs It

Serial Number Tracking: Why Every Product Brand Needs It

Learn how serial number tracking reduces warranty fraud, streamlines claims, and builds customer trust. Discover why product brands on Shopify are making serial numbers central to their post-purchase strategy.

How to Simplify the Warranty Claims Process?

How to Simplify the Warranty Claims Process?

Streamline warranty claims with automation tools that reduce errors, prevent fraud, and boost customer satisfaction. Turn claims from cost center to competitive advantage.

How to improve your product registration rates

How to improve your product registration rates

Learn 4 proven strategies to boost product registration rates: mobile-friendly forms, QR codes, gamification, and value-driven onboarding that converts visitors into loyal customers.

Conditional logics in form builder

Conditional logics in form builder

Introduction to conditional logic in form design, hide and show the fields depend on conditional logic, using it to build complex form

Custom form builder

Custom form builder

Showcase of the custom form builder, how to

  • Drag and drop fields
  • Use field options
  • Design form layouts
  • Conditional logics to hide and show the field

What is after-sales service?

What is after-sales service?

Master after-sales service to boost customer loyalty by 82%. Learn product registration, warranties, training, and upgrade strategies that drive repeat business.

Introduction

Introduction

A quick introduction about what the app do and what kind of problems it solve.